Responsible Gaming
at bdkt3 — Play Smart

bdkt3 enforces a strict minimum age of 21 years for all players. This is non-negotiable and applies across all product verticals including cricket betting, live casino, slots, and card games.

During account registration, all players are required to confirm their date of birth and agree that they are aged 21 or above. In addition, bdkt3 requires all accounts to complete identity verification (KYC) before processing any withdrawal. KYC verification requires submission of a valid government-issued photo ID such as a National Identity Card (NID) or passport.

Any account found to belong to a player under the age of 21 will be immediately and permanently closed. Any balance held in the account at the time of closure will be forfeited. bdkt3 reserves the right to report underage gambling attempts to relevant authorities.

bdkt3 recognises that certain players may be particularly vulnerable to gambling-related harm, including those experiencing financial hardship, mental health challenges, or other personal difficulties. We take our duty of care to all players seriously.

Our platform uses automated monitoring tools to detect patterns of play that may indicate problematic gambling behaviour — such as rapid escalation of deposit amounts, unusually long session durations, or repeated failed deposit attempts following account restrictions. When such patterns are detected, our responsible gaming team may reach out proactively to check in on the player.

bdkt3 staff are trained to respond to responsible gaming concerns with sensitivity and without judgement. All responsible gaming communications are treated with complete confidentiality.

Deposit limits can be set from within your account settings at any time, with no minimum amount required. Limits can be configured on the following bases:

• Daily deposit limit: Maximum total deposits accepted within a 24-hour rolling period.
• Weekly deposit limit: Maximum total deposits accepted within a 7-day rolling period.
• Monthly deposit limit: Maximum total deposits accepted within a 30-day rolling calendar month.

Decreasing an existing deposit limit takes effect immediately. Increasing a limit requires a mandatory 24-hour waiting period before the new, higher limit becomes active — this cooling period is intentional and cannot be waived.

Loss limits follow the same structure and the same increase-delay rule. bdkt3 strongly recommends that all players set both deposit and loss limits before beginning play.

Self-exclusion is the strongest account restriction tool available on the bdkt3 platform. When self-exclusion is activated, the following conditions apply immediately:

• Access to the bdkt3 platform is blocked for the selected exclusion period.
• All marketing and promotional communications from bdkt3 are suspended for the duration of the exclusion.
• Any pending bonus offers or active bonuses are cancelled and forfeited.
• The player's remaining account balance is returned via their registered payment method.
• Any attempt to create a new account during the self-exclusion period will be identified and closed.

Self-exclusion periods cannot be reversed or shortened once activated. If a player requests to reduce their self-exclusion period, bdkt3 will impose a mandatory 7-day reflection period before processing the request — and only for non-permanent exclusions.

Permanent self-exclusion results in irrevocable account closure. Players who have permanently self-excluded may not register a new account with bdkt3 under any circumstances.

In addition to deposit and loss limits, bdkt3 provides wager limit tools that allow players to cap the total amount staked — regardless of wins and losses — within a defined period. This helps players who enjoy high-frequency gaming to maintain a clear view of their total gambling spend.

Reality check notifications are configurable from account settings and can be set to appear every 30, 60, or 120 minutes during an active session. Each notification displays:

• Total time elapsed in the current session.
• Total amount deposited during the session.
• Total amount wagered during the session.
• Net win or loss position for the session.

bdkt3 recommends enabling reality checks for all players, regardless of experience level. Seeing your actual numbers in plain figures — rather than relying on memory — helps maintain perspective and supports more informed decision-making.

If a family member or someone close to you is concerned about their gambling behaviour, bdkt3 can accept a third-party referral request. A concerned family member or carer may contact [email protected] to flag an account for responsible gaming review.

For data protection reasons, bdkt3 cannot share account details with third parties. However, upon receipt of a credible third-party concern, our responsible gaming team will conduct an internal review of the account and may proactively contact the account holder to discuss available support options.

bdkt3 also strongly recommends that players who share devices with family members use device-level parental controls to prevent unintended access to online gambling platforms by minors in the household.